Terms & Conditions
Please read carefully our terms and Conditions. These are intended to enhance your enjoyment while staying with us. Once our website is accessed you fully acknowledge that you understand and agree to be bound by these terms and conditions. Finally thank you for taking your time.
Camden Street Hotel – is trading under Donoure Limited
Address: 84-87 Camden Street Lower, Saint Peter’s, Dublin, D02 DH36
Phone : (01) 475 8444
Company Reg No : 634106
Vat Number : 3567900HH
RATES / DEPOSITS / BOOKING AVAILABILTY / ENQUIRIES / CONFIRMATIONS
Important check-in information
The same credit card used to pay for the booking must be provided at check-in to verify identity of booker. Each guest is required to show photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Rates & Availability
All rates are subject to availability. All discounted rates, limited offers and special promotions are subject to availability. All our rates are Room only unless stated otherwise. Although rooms may be available at the time of enquiry, rooms available under special offers will however be limited.
When booking 3 or more rooms, different policies and additional supplements may apply. Please contact your property directly in order to avail of more information.
The minimum age for check-in is 18.
Deposits & Refunds
Prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Advance Purchases – Full Payment is required at the time of the booking and is non-refundable and non-transferable. Any change or cancellation to your booking will result in forfeit of the amount charged.
Refunds are processed according to terms and conditions of your reservations. If you are due a refund, please expect 5-10 working days for refund to appear on your statement.
Kindly note that Hotels cannot accept top-up debit cards.
Enquiries
All your booking enquiries should be sent directly to the property.
Booking Confirmations
Booking confirmations are automatically sent to booker at the time of the booking when booking process is successful. The email address provided at the time of the booking is used for confirmation emails.
CANCELLATION
If you cancel your booking up to 24 hours prior to your date of arrival, we will not apply a cancellation charge and we will refund your deposit; If you cancel within 24 hours of your date of arrival, we will charge the 1st night stay to your credit/debit card and retain your deposit; if you fail to cancel your reservation “no show”, the 1st night reservation will be charged to your credit/debit card including your deposit. Please note that for certain promotions or reduced rates cancellation policies may vary.
ACCURACY
While every effort has been made to ensure the accuracy of all information, we do not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed hotels and products.
SITE USE
The website is intended to assist you in making a hotel reservation with us. Apart from printing information in connection with your travel, copyright does apply to our website and as such the un-authorised reproduction, selling, re-selling or otherwise of same is prohibited unless prior written permission to do so has been provided.
LINKS TO THIRD PARTY SITES
Links that feature on our site are links to other sites which we believe, may be of interest to you so as to enhance your experience. By providing these links we are not endorsing or recommending such sites, or the services or material provided by them. We therefore accept no responsibility for the materials, services or other situations at or related to or from any other website.
WARRANTY DISCLAIMER
The content of the website is provided “as is” without warranties of any kind, implied or expressed, statutory or otherwise, including without limitation, the warranties of merchantability or fitness for a particular purpose. Hotel also does not warrant the accuracy or completeness of the information, links or graphics found on our website. We reserve the right to make changes to the content or policies at any time without prior notice.
PRIVACY STATEMENT
Hotel privacy and protection of personal data is treated with the utmost seriousness. Our privacy statement following, sets out the data protection practices currently in place within the company. We fully endorse and adhere to the principles of the Data Protection Acts 1998 and 2003 and GDPR Policies.
We state that we will:
- Obtain and process information fairly.
- Keep it only for one or more specified, explicit and lawful purpose.
- Use and disclose it only in ways compatible with these purposes.
- Keep it safe and secure. Keep it accurate, complete and up to date.
- Ensure that it is adequate, relevant and not excessive.
- Retain it for no longer than is necessary for the purpose or purposes intended.
- Give a copy of his/her personal data to that individual, on written request.
If at any time you believe that this web site has not adhered to these principles, please notify the property by email and we will use all commercially reasonable efforts to promptly determine and correct the problem.
PRIVACY POLICY
We fully endorse and adhere to the principles of the Data Protection Acts 1998 and 2003.
We state that we will:
- Obtain and process information fairly.
- Keep it only for one or more specified, explicit and lawful purpose.
- Use and disclose it only in ways compatible with these purposes.
- Keep it safe and secure.
- Keep it accurate, complete and up to date.
- Ensure that it is adequate, relevant and not excessive.
- Retain it for no longer than is necessary for the purpose or purposes.
- Give a copy of his/her personal data to that individual, on written request.
SECURITY STATEMENT
This site uses the SSL protocol to protect your online transaction. Secure Sockets Layer is a security protocol that provides communications privacy over the Internet. This allows your computer to communicate with our server in a way that is designed to prevent tampering or message forgery. Your credit card number is also “one-way” encrypted as it enters our databases. This means that it cannot be read from the database by our staff. We will take all reasonable care to keep the details of your order and credit card information secure but unless we have been negligent, we will not be liable for any losses you may suffer as a result of unauthorised access by a third party to the information transmitted by you when making reservations at this website.COOKIE USAGE AND STORAGE
We do not store any personal or traceable customer information in the cookies that we use. Additionally, all our cookie data is encrypted to prevent third parties from accessing the information they contain. Each cookie we set lasts only for the duration of each visit.SOURCES OF DATA
- Directly from you through the online booking form
- Through the online booking channel, you used to make the booking
- Directly from you through the hotel registration card
- Directly from you when making your additional service/facility request with the hotel front desk
Ground for processingProcessing is necessary to take steps with a view to entering a contract and/or to perform the contract.Recipients of dataHotel personnel, including front desk, room service, and/or other hotel personnel concerned